Benjamin Franklin Plumbing Reviews
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What a blessing! We had a leak in one of our master body sprays and needed it repaired, patched and painted before Monday. He didn't have any available plumbers on Friday afternoon, so Austin drove out and did the repair himself so that we would be covered! The service from Benjamin Franklin is unmatched!
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My kitchen sink drain were clogged for two weeks and I tried many methods to fix it But I called Benjamin Franklin plumbing in the morning and they came to my house same day in less than 3 hours and resolved the problem, plus they installed new pipes to my sink. They were so great and so professional leaving everything clean after done their job. I recommend them. Also they have a membership which save you money and good service.
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Service was great, someone stayed in touch every step of the way and told us who was coming and when they would be here to do the work. Andrew was fantastic, very knowledgeable and helpful. He stayed on the job late to make sure everything was done right. Will definitely use them again.
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Scheduling the visit was super easy, I was scheduling an HVAC maintenance appointment with 1 Hour Heating and Air and just asked if they have someone who can check on a potential leak behind my refrigerator. Payton at Ben Franklin was on the job the next morning. He had my issue figured out quickly, very knowledgeable and overall a cool dude. I’ve been doing business with 1 Hour and their sister companies since 2012. Never been disappointed.
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Awesome guy!!! Very professional team. He explained the process in a way that I could understand and answered my questions. After the job was done, he came back to inspect it. They changed the cast iron pipes underneath my house for pvc. I will keep doing business with them!!
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I called Ben Franklin for help with my sump pump as I was not able to reach my regular plumber. My call was answered quickly and given an appointment. Dave was on time, easy to talk to and had patience to explain the process. DIagnosed my issue and was able to installed my new sump pump on the same visit . He gave me peace of mind and hoping I can avoid a flooded basement in the future
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Benjamin Franklin was the only plumbing company out of the three we spoke with that actually diagnosed our plumbing issue correctly. There would have been on-going issues and/or serious damage caused to our home had we gone with one of the other companies (I can say this for sure). They worked out a creative and affordable solution to a major problem with our main drain and additionally were able to help us secure a 0% interest loan through a local credit union. Therefore, we were able to not only have them fix the main, but also fix other existing plumbing issues around our home; replacing the 20+ year old water heater with a new tank less (do yourself a favor... they are awesome), antique bathroom fixtures (no one else would touch), sump pump (threw it in for free), washer basket (part of the creative solution), and two power flush toilets. They provided us with a great deal on the work and were very professional, trustworthy, ethical, honest, friendly, fair, responsive, hard-working, caring, and genuine. We couldn't be more happy with the work they performed and are glad to have a plumber we can trust and count on moving forward. Don't waste your time with the other plumbers. Seriously, don't! Thank you to JT, Jordan, Ryan, and all the other plumbers who came to our house to help. You all did a fantastic job!
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Jordan came first to assess the issue: tub/shower spout and stop valve problem. He provided several ways to resolve issues, explained payment and scheduling options clearly. Ryan came out the next day, replaced tub/shower spout and valve with no issues; explaining when needed. Both were very professional, pleasant and personable. Thank you!
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Josh did a great job at my house today! He spent the time explaining to me what was happening with my plumbing issue, attempted to resolve the problem with a lower-cost solution, and when we had to do the big job, he got it done quickly and right. On top of all that, he provided some valuable information about the overall piping situation in my house and what I need watch for. Overall, very happy with the service today - and every time I've used Benjamin Franklin Plumbing!
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Called for estimate on work needed to be done. Macario Nunez arrived on time, did inspection of work needed to be done and provided an estimate for services needed. He was thorough and professional and offered advice on faucet usage which was/is very helpful. I would recommend him if you need plumber. 👌👍
