Matt Black
Owner
Matt Black
Owner
Matt's journey with Benjamin Franklin Plumbing is a remarkable story of dedication and ambition. Starting as a warehouse boy in 2000, he climbed the ladder to become the proud owner alongside his wife, MaryBeth, in 2019. With a keen eye for numbers, Matt takes charge of the financial aspect of the business, ensuring its sustainability and growth. He's also the creative force behind the marketing strategies that have put Benjamin Franklin Plumbing on the map. But it's not just about business for Matt; it's about people. He's deeply committed to team motivation, creating a workplace where individuals find not just a paycheck but also purpose. His unwavering commitment to always act in the client's best interest is the cornerstone of the company's success. Matt's vision extends beyond the balance sheet. He dreams of doubling their service area by 2030, making Benjamin Franklin Plumbing the go-to residential plumbing company on the Treasure Coast. His mission is to provide not just plumbing solutions but personal fulfillment, and to be the beacon of excellence in the industry. With Matt at the helm, the future of Benjamin Franklin Plumbing is as bright as ever.
MaryBeth Black
Owner
MaryBeth Black
Owner
MaryBeth, alongside her husband Matt, became the proud owner of Benjamin Franklin Plumbing in 2019. With a shared vision, they've transformed the business into a symbol of excellence and commitment to their clients. Behind the scenes, MaryBeth is the powerhouse ensuring the daily operations run like clockwork. From financial management to coordinating events that foster a sense of community and culture, her dedication and attention to detail shine through. But it's not just about business for MaryBeth. Her passion extends to her fur babies, Max and Maya, who hold a special place in her heart. She views her employees as an extended family, nurturing a close-knit, supportive team. When she's not managing the plumbing world, MaryBeth dabbles in the world of plants, off-roading in a Jeep, and shares a love for horses. Her dreams stretch far and wide, with a burning desire to one day explore the majestic lands of Africa. MaryBeth's zest for life, unwavering dedication, and her knack for turning dreams into reality are the driving force behind Benjamin Franklin Plumbing's success.
Julie McCauley
Dispatcher/Client Care Specialist
Julie McCauley
Dispatcher/Client Care Specialist
Julie, our dedicated Client Care Specialist and Dispatcher, has been delivering top-notch customer service to our clients since 2020. With her experience in call taking, Julie has perfected the art of providing exceptional support to our valued customers.Beyond her role, Julie is an adventurous spirit with a passion for travel. Exploring new destinations and embracing the beauty of the outdoors are her sources of joy and inspiration. Living in the sunny state of Florida for more than a decade, she's deeply connected to the vibrant energy of the Sunshine State. Julie's commitment to ensuring your service needs are met with care and precision is unmatched. Her wealth of experience, combined with her warm personality, makes her a valuable member of our team. Whether you're in need of assistance or looking for travel recommendations, Julie is here to help!
Sonya Hoffer
Permit Coordinator/Client Care Specialist
Sonya Hoffer
Permit Coordinator/Client Care Specialist
Sonya, our diligent Permit Coordinator, joined our team in 2021 and has been instrumental in ensuring that we stay compliant with Florida state regulations. Her extensive knowledge of the state statutes keeps us on the right track and helps us serve our clients with precision. A true Florida native, Sonya has called the Sunshine State home since her early years. Her deep connection to the area gives her a unique perspective on the local community and its needs. Outside of work, Sonya enjoys crafting memorable moments with her children. Whether it's a family fishing trip or a creative crafting session, she cherishes these moments spent with her little ones. Sonya's dreams extend beyond the Florida coast; she envisions a Jamaican vacation where she can soak up the sun and immerse herself in the vibrant culture of the island. Her passion for life and dedication to her work make her an essential part of our team.
Tracy Lynn Joy
Office Manager
Tracy Lynn Joy
Office Manager
Tracylynn is the dedicated Office Manager at Benjamin Franklin Plumbing, bringing her unwavering commitment to the role since 2021. She is the cornerstone of our office operations, overseeing a wide array of responsibilities, from nurturing customer relations to executing day-to-day office functions. One of Tracylynn's standout qualities is her passion for fostering a sense of family within the company. She understands that the heart of any organization lies in its people, and she has championed numerous community outreach events that exemplify our values. Her dedication to building a close-knit community within the workplace extends to organizing company events, ensuring that the team remains motivated and connected. Having made Florida her home since 2008, Tracylynn has found a special place in her heart for the Sunshine State. When she's not busy in the office, she enjoys embarking on DIY home projects, crafting, and beautifying her surroundings through landscaping. Her creative spirit shines through in all her endeavors. As for her dreams, Tracylynn aspires to hike to Lake Geneva in the picturesque mountains of Colorado, a testament to her adventurous spirit. Beyond that, her heart's desire is to cherish the precious moments of watching her grandbabies grow up, and ultimately, retire with her husband, sharing in a well-deserved chapter of rest and togetherness. Tracylynn's dedication to her professional responsibilities and her love for family and nature exemplify the balance and warmth she brings to Benjamin Franklin Plumbing.
Dylan Grant
Warehouse Manager
Dylan Grant
Warehouse Manager
Meet Dylan, our Warehouse Manager at Benjamin Franklin Plumbing since 2022! Dylan plays a pivotal role in our operation, ensuring that our service trucks are fully stocked with the necessary materials for our expert plumbers to excel at their job. Not only does he manage our inventory, but he also has a knack for locating those hard-to-find special materials. Dylan is the go-to guy when it comes to getting our trusty fleet of trucks repaired and back on the road. Dylan has been soaking up the Sunshine State's vibes since 2004. When he's not in the warehouse, you can find him indulging in his passions. He's a Jeep enthusiast, a dedicated runner, and a hands-on mechanic. You can say he truly lives life in the fast lane, both professionally and personally! But that's not all – Dylan's dream is to hit the open road in an RV, exploring the beautiful landscapes of the United States with his family. So, if you ever need some travel advice or some expert plumbing solutions, Dylan's your man!
Mark Whalen
Operations Manager
Mark Whalen
Operations Manager